Mission & Philosophy

Our mission at HB Plumbing and Heating is to offer great service and products at a fair and reasonable price.

We are a complete full service company offering our customers peace of mind for their fuel oil, plumbing, heating and septic needs.

We are available 24 hours a day - 365 days a year.

We are a locally owned and operated business whose owners are readily available to their customers for any questions or concerns they may have. Both Tom & Doug are active in their local communities. Tom is a member of the Springfield Rotary, the Connecticut River Commission and the Rockingham Planning Commission. Doug has served as a board member on the Springfield Chamber of Commerce and is very active in the local sports scene with his children.

We are close to home and even closer to our customers. Our customers are our priority. We offer only top quality materials and name brands that our customers can trust. Our work is carried out in a clean, polite, and courteous manner with particular attention to detail and protection of your property.

Our office staff is trained to provide you with polite, courteous, and accurate call processing so as to assure you prompt and efficient service and dispatch a Qualified Technician as quickly as possible. Our staff will show up in a professionally lettered vehicle, in uniform, ready to service you in the most courteous manner possible.

We believe that you, the customer, are the only reason we are in business, and our intention is to continue our business relationships for years to come.